Shipping and Returns Policy

Products may be shipped out using recycled packaging to minimise costs to both you and us as well as for the purposes of being “eco-friendly”.

We will try to get orders out the door within several hours of payment being received. Delivery can take from 3 days up to 2 weeks under normal conditions. Sometimes we will ship direct from the manufacturer for faster delivery. Most products that are not in demand require back-ordering, these items may take anywhere from 2 to 8 weeks to arrive depending on availability.

We do not accept returns because of a poor purchase decision. If a product has a manufacturing defect, email gideon@ultimatesurvivalgear.com.au with details and proof. We will contact the manufacturer on your behalf.

All other inquiries email: team@ultimatesurvivalgear.com.au